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Privacy Police

At Biko, safeguarding your data privacy is of utmost importance, and we are dedicated to upholding this commitment with utmost diligence. This Privacy Policy outlines the methods and reasons behind our acquisition, storage, and processing of personal data, referred to herein as "our Services". Personal data encompasses information that identifies you, such as your name, email address, payment details, and details regarding your interaction with our website and mobile application. We undertake to handle your data with fairness, legality, and transparency. This Privacy Policy provides insight into the types of personal data we collect and how we utilize it for various purposes.

Privacy Policy:

At Biko, we priorities data privacy and are dedicated to safeguarding and respecting your privacy. This Privacy Notice outlines how and why we, as data controllers, collect, store, and process personal data as part of our services.

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Personal Data Collection and Usage:

Personal data refers to information that identifies you, such as your name, email address, payment details, and usage information on our website and mobile application. We collect and use your personal data for the following

purposes:

- Providing and improving our services

- Tailoring marketing efforts to your interests

- Fulfilling legal obligations

We will update this notice as needed and inform you of any changes. For further inquiries, contact us at info@bikoman.com.

Who We Are:

When we mention "our" or "we," we are referring to Dar Al Fulij Trading and Contracting, operating under the trademark Biko, headquartered in Muscat, Sultanate of Oman. Visit our website for more information about our company.

Your Rights and Our Obligations:

You have various rights under data privacy laws, and we are committed to upholding these rights. You have the right to:

- Be informed about the processing of your personal data

- Access, rectify, or erase your personal data

- Request data portability

- Restrict processing of your personal data

- Object to automated decision-making

- Withdraw consent for processing

To lodge complaints or exercise your rights, contact us at info@bikoman.com.

Personal Data Collection:

We collect personal data in the following ways:

- Through our mobile app

- When creating an account or engaging with us on social media

- Through customer reviews and feedback in website and mobile app

- When applying for employment with us

Data from Third Parties:

We may receive personal data from third parties, including analytics providers, affiliate networks, and social media platforms.

Legal Basis for Processing Personal Data:

We only collect and process personal data when:

- You consent to the processing

- It's necessary to fulfil a contract

- We have legitimate interests

- Legal obligations require us to do so

We process personal data for various purposes, including account setup, service provision, fraud prevention, theft of equipment or rentable fleets.
and marketing.

Sharing Your Data:

We share personal data with trusted third parties for business operations and regulatory compliance. This may include government agencies, service providers, and marketing partners.

Marketing Preferences, Adverts, and Cookies:

We respect your marketing preferences and offer opt-out mechanisms for electronic communications. Our website may  uses cookies to enhance user experience, and you can manage cookie preferences through our Privacy Center.

Links to Third Parties:

Our website may contain links to third-party websites with their own privacy policies. We are not responsible for the privacy practices of these websites.

Transferring Your Data:

We may transfer personal data to destinations outside Oman in compliance with data protection laws. We ensure appropriate safeguards are in place for such transfers.

Data Storage, Security, and Retention:

We store and secure personal data to fulfil legal obligations and prevent unauthorized access. Personal data is retained as long as necessary for service provision and legal compliance.

Children:

We do not knowingly collect data from children under 18 years of age. If such data is inadvertently collected, we promptly delete it upon notification.

Changes to This Privacy Policy:

We may update this privacy Policy periodically, with significant changes communicated through our website, app, or email.

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