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Terms and Conditions

By agreeing to the terms and conditions, users acknowledge their responsibility to adhere to them diligently. When renting a bike or scooter, the user commits to returning it in an equally pristine condition as received. Moreover, they pledge to abide by the rules and provisions outlined by the laws of the Royal Oman Police (ROP) and the Muscat Municipality. This mutual understanding ensures a smooth and safe experience for all parties involved, fostering a culture of respect for both property and local regulations.

Biko Rental Terms and conditions (Biko Agreement)

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1. Rental Agreement and Acceptance

By renting a bike, scooter, or other equipment (collectively, "Equipment") from Biko, you (the "Renter") agree to the terms and conditions outlined in this Agreement. Renting the Equipment signifies your acceptance of these terms.

2. Age Requirement

The minimum age to rent a Biko fleets is 18 years old.

Under 18 will be allowed to use normal bikes and kids category scooters under their parent's supervision.

3. Equipment Condition and Return

  • You acknowledge receiving the Equipment in good working condition.

  • You are responsible for returning the Equipment in the same condition, with normal wear and tear excepted.

  • Failure to return the Equipment on time will incur a late fee every minutes, as outlined in the price list.( scooters & E-bikes=0.050 OMR per minutes, Normal Bike=0.020 OMR per minutes)

4. Safe Use of Equipment

  • You agree to use the Equipment safely and responsibly, following all traffic laws and regulations of ROP and Muscat Municipality.

  • You are fully responsible for using the provided safety equipment (helmet, etc.) while riding.

  • Biko is not liable for any accidents or injuries resulting from your failure to use safety equipment.

  • 5. Prohibited Actions

You agree to refrain from the following while using the Equipment:

  • Riding in an unsafe manner, including exceeding speed limits or riding under the influence of alcohol or drugs.

  • Entering unauthorized areas, such as grassy sites, or restricted areas.

  • Leaving the Equipment in a way that obstructs pedestrian or vehicle traffic.

  • Carrying passengers beyond the Equipment's capacity.

  • Using headphones while riding.

  • Tampering with or removing any mechanical parts of the Equipment.

Damage and Loss

  • You are liable for any loss or damage to the Equipment during the rental period.

  • You agree to pay the cost of repair or replacement for any damaged Equipment, as outlined in the fee schedule below:

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Category                           Damage Type                 Lost/Stolen Price (OMR)                   Damaged Price (OMR)
Big                                          Bike                                        200                                 Negotiable based on parts original price 

Electronic                              Bike                                         300                                Negotiable based on parts original price 
Three Wheel                          Bike                                         50                                                                 100
Medium                                 Three Wheeled Bike               40                                                                 30
Minibikes                              Electric Scooter                      60                                                                 30
Safety Tools                           Any                                         20                                                                 20
Electronic Locks                    Any                                        100                                                                50

 

7. Refund Policy

Biko offers a full refund on rentals cancelled at least 24 hours before the scheduled rental start time.

  • Cancellations made within 24 hours of the rental start time will be subject to a cancellation fee equal to 50% of the total rental cost.

  • Unfortunately, refunds are not available for no-shows or cancellations made after the rental start time.

  • For Refund send us an Email to : info@bikoman.com, The team will check your details and call you within 48 hours.

  • Refund will be send to your app wallet to be used in your next visit.

  • No money refund will be cash back, No money refund will be into your bank accounts.

8. Accidents and Liability

  • You agree to hold Biko harmless from any liability for injuries or damages to yourself or others arising from your use of the Equipment. You acknowledge full responsibility for your safety and the safety of others while using the Equipment.

9. Payment and Invoices

  • Renting Equipment signifies your awareness of all applicable rental fees, price increases, and payment terms.

10. Minors (Parent/Guardian Assignment)

If the Renter is under 18 years old, a parent or legal guardian must agree to these terms and conditions on their behalf, this means attaching your ID card in the mobile app or clicking om terms and conditions button is also considered as an approval to our terms and conditions.

11. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Oman.

12.Changes to these Terms & Conditions:

Biko reserves the right to modify these Terms & Conditions at any time. We recommend reviewing them before each rental.

Contact Us:

For any questions regarding these Terms & Conditions, please contact Biko at [info@bikoman.com] or visit our website [www.bikoman.com].

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